Professional Community Association Management, Inc. (pcamgmt)is a new community association management company serving the greater Puget Sound area. Based on our background working with Condominium and Homeowner Associations (over 2300 Community Associations), our firm has found that most Community Associations are not satisfied or have issues with their current management company. Most of the management problems cited by homeowners are directly or indirectly due to poor communication, lack of accountability, and little to no transparency of Board and management firm actions. pcamgmt has developed tools that will enable Homeowners to receive timely, effective quality service and hold its community association manager accountable.
Using web-based technology, all of the Association's day-to-day operations and business as well as long-term projects can be monitored and managed by both the Board of Directors and pcamgmt. All records, e-mail exchanges, voice-mails, project progress reports and, most significantly, historical and manager log books of Association activities are uploaded to the Association's website for immediate access by the board members and homeowners (with some restrictions to sensitive information). Having complete transparency 24 hours a day of all aspects of managing the Association's assets and day-to-day operations enables both the Board of Directors and pcamgmt. to be effective and efficient in its endeavors. The electronic records of the Association minimizes the need for paper records and costly storage thereof.
In addition to the database/website, pcamgmt will work with the Board of Directors to develop specific procedures and policies that address the Association-specific standards and expectations based on the core values of the community. The procedures and policies implemented by the Association will give Professional Community Association Management, Inc. the ability and tools to ensure that the site is managed to the standards and qualities expected by the membership of the Association.